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Specialist, Academic Achievement (Time-Limited)
Guilford Technical Community College
Details
Posted: 25-Jun-26
Location: Jamestown, North Carolina
Categories:
Advising/Counseling
Staff/Administrative
Internal Number: 10878
Job Description Summary:
At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you'll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.
The purpose of the Academic Achievement Specialist is to increase the retention and academic success of students in credit programs at the college by providing outreach, academic and career coaching, and case management. The selected individual will communicate with students in response to early alerts issued by instructors, identify appropriate intervention strategies, and guide students in the use of those strategies to address challenges. They will plan, direct, and implement programs designed to improve GTCC student retention and success. The Academic Achievement Specialist will identify academic and support service needs, and provide proactive communication and measures for student success. Further, they will maintain current knowledge of academic programs within an assigned division and reviews and analyze student retention and success data. The position works in a team environment and collaborates with units throughout the college to reduce retention challenges and to improve successes of at-risk students. They perform work with considerable independence and assume other duties and responsibilities as assigned.
Education Required:
- Master's degree in counseling, education, human services, or other closely-related field from an institutionally accredited college or university.
Education Preferred:
- Doctoral degree in counseling, education, human services or other closely-related field from an institutionally accredited college or university
- Academic coaching certification.
Experience Required:
- 3 years of experience providing learning support services to high-need postsecondary students to include outreach, academic and/or career coaching, and case management.
- Experience using technology including Microsoft Office suite, a relational student information system, e.g. Colleague, Banner, etc.
- Experience with higher education legal requirements particularly related to FERPA.
- Experience developing and implementing instructional programming to promote skill acquisition.
- Experience collecting, analyzing, and acting upon student data.
Experience Preferred:
- Greater than 3 years of experience providing support services to high need postsecondary students to include outreach, academic and career coaching, and case management.
- Experience with collaborative and experiential methodologies to improve student learning.
- Proficiency in a second language.
- Experience in student mentoring, tutoring, supplemental instruction, first-year issues, and/or working with students with academic challenges.
- Experience at a community college.
About Guilford Technical Community College
Guilford Technical Community College offers more than 80 programs of study and continues to support success through innovative education, training and partnerships. The college offers associate degrees, diplomas and certificates as well as noncredit courses in professional development, personal enrichment, job training, career development and basic education. As the third largest of 58 community colleges in the North Carolina Community College System, GTCC serves more than 40,000 students annually from its Jamestown, Greensboro, High Point, Aviation and Donald W. Cameron campuses as well as its Small Business Center in Greensboro and High Point.
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