HERC of the Carolinas

Western Carolina University continues to rank high on Forbes Best Employers lists each year. Including:
2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
2024 - Ranking in the top 8.5% on Forbes Americas Best Midsize Employers list, WCU was ranked 34 out of the top 400 employers across all industries.
2023 - Ranked in the top 20% on Forbes Americas Best Midsize Employers list, WCU was ranked 97 out of the top 500 employers across all industries.
2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
Western Carolina University is the UNC systems westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

The primary location of this position is in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA).

The Learning Technologist serves as a key resource supporting teaching and learning through the effective use of instructional technologies. This position consults with faculty and staff to design engaging, accessible courses and integrate learning technologies within and beyond the learning management system (LMS).

The role provides advanced support, training, and troubleshooting for the LMS and related technologies; partners with the IT Help Desk to manage escalated issues; and supports core LMS administration. In addition, the Learning Technologist promotes digital accessibility by evaluating course materials against established standards (e.g., WCAG), advising on improvements, and delivering training on remediation strategies.

Operating with a strong customer-service focus and independent judgment, the position collaborates with faculty and technical partners to develop effective, discipline-appropriate solutions that enhance instruction in an evolving technology environment.

Required Knowledge, Skills, and Abilities:

Interested candidates must already be legally authorized to work in the United States and will not require any immigration sponsorship or support.

All degrees must be received from appropriately accredited institutions.

Application materials must be submitted online. Review of applications will begin immediately and will continue until a candidate has been selected for hire.

Please include a cover letter, current resume and a list of three professional references with complete contact information.

For questions or additional information please contact Jonathan Wade via email at jdwade@wcu.edu