Charlotte, North Carolina
Charlotte, North Carolina
Chapel Hill, North Carolina
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Charlotte, North Carolina
Greenville, North Carolina
Salisbury, North Carolina
Wilmington, North Carolina
Wilmington, North Carolina
Chapel Hill, North Carolina
Chapel Hill, North Carolina
Cullowhee, North Carolina
Greenville, North Carolina
Chapel Hill, North Carolina
Cullowhee, North Carolina
Posted: 04-Jun-26
Location: Charlotte, North Carolina
Categories:
Internal Number: 67478
Position Number: 000751
Department: Enrollment Management (Adm)
Employment Type: Permanent - Full-time
Months Per Year: 12
Essential Duties and Responsibilities:
- Manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to Federal Pell Grant and Federal TEACH Grant.
- Import and export federal grant files to the Department of Education daily.
- Serve as the point of contact for Transient Study program, which will require adjusting aid based on final outcome of courses.
- Serve as a backup for withdrawal processing, study abroad, and part of term.
- Provide financial aid counseling both on the telephone, email and in person. This will include providing information regarding financial aid policies and procedures to prospective students as well as current students, parents and other visitors.
Minimum Experience / Education:
Bachelor's degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.
Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Preferred Education Skills and Experience:
- Previous experience Higher Education, preferably in Financial Aid working with federal or state regulations, financial, or student records.
- Experience with Microsoft and/or Google Suite; Intermediate skills preferred; demonstrated competency and technical proficiency.
- Effective and efficient critical thinking skills, demonstrated analytical problem solving.
- Demonstrated exceptional attention to details in high-volume environments, precision and accuracy.
- Excellent communication skills, both written and verbal.
