HERC of the Carolinas

Position Number: 009570

Department: Facilities Management (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

• Answer phone calls, enter accurate data, maintain spreadsheets, and perform other professional requirements in an office setting.
• Work with all personality types to accomplish business needs.
• Build and maintain effective, productive customer relations.
• Interact with customers, supervisors, and others from multiple departments.
• Develop and maintain effective working relationships with others to encourage and support communication and teamwork.
• Communicate with management to obtain an understanding of the organization's mission and objectives.
• Maintain a high level of service aptitude and program knowledge.
• Independently make decisions using sound professional judgement, in accordance with established policies and procedures.
• Demonstrate respectful, courteous professionalism and integrity at all times.

Minimum Experience / Education:

Preferred Education Skills and Experience:

• Administrative support experience preferred.
• Ability to multitask and remain calm and composed in high-stress situations. Ability to foster and create an atmosphere of teamwork.
• Effective skills in verbal, written, and interpersonal communications, and the ability to follow written and verbal instructions.Ability to effectively communicate the English language (reading, writing, interpretation, and comprehension).
• Computer literacy is required, with knowledge and skills in Google Chrome, Microsoft Office Suite, and a willingness to learn new programs.
• Valid driver's license. Administrative Support Specialist may operate assigned vehicles on and/or off campus and must possess, maintain, or obtain a valid driver's license upon appointment to the position. Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.

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About The University of North Carolina at Charlotte

UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.

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