HERC of the Carolinas

Business Initiatives and Project Coordinator

Posting Number: R0004355
Location: Mission Valley Campus - San Diego, CA

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.

Benefits:

We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.

Job Summary:
PLNU is seeking an organized, detail-oriented, and collaborative Business Initiatives and Project Coordinator to support key operational functions within Graduate and Professional Studies (GPS). This entry-level professional role provides administrative and project coordination support across onboarding, student services, academic operations, data reporting, and continuous improvement initiatives. The ideal candidate is highly organized, enjoys working with systems and processes, and is eager to contribute to a dynamic team focused on student and employee success.

Salary:
Pay range $20.58 - $22.74
Actual salary offered is determined by the candidate's experience, education, skills, and other factors, including internal equity and university funding resources.

Job Status:
Full time

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Job Description:

What We're Looking For

• Strong organizational skills with exceptional attention to detail and accuracy
  
• Ability to manage multiple priorities, deadlines, and projects simultaneously
  
• Strong written and verbal communication skills with a customer-service mindset
  
• Interest in higher education operations, project coordination, and process improvement
  
• Ability to work independently while collaborating effectively across departments and teams
  
• Comfort working with data, spreadsheets, reports, and operational tracking systems
  
• Strong problem-solving skills and a proactive approach to identifying and resolving issues
  
• Ability to maintain confidentiality and appropriately handle sensitive information
  
• Adaptability and willingness to learn new systems, technologies, and processes
  
• Knowledge and experience working with a diverse population is preferred
  

What You'll Be Doing

Onboarding Scheduling & Logistics

• Coordinate scheduling and logistics for GPS onboarding activities, training sessions, and follow-up meetings
  
• Manage project rollouts within project management systems for program launches, policy updates, and technology initiatives
  
• Communicate onboarding schedules and logistics with new employees, trainers, and department leaders
  
• Maintain onboarding calendars, documentation, and tracking systems to ensure accuracy and accessibility
  
• Support preparation of onboarding materials, training resources, and event logistics
  
• Track onboarding milestones and provide status updates to leadership
  

Student Services Administrative Support

• Provide administrative support to student services teams through data entry, documentation updates, and communication tracking
  
• Update student records and notes in university systems following established procedures and guidelines
  
• Handle confidential student information in compliance with FERPA requirements
  
• Provide customer service support and direct students to appropriate resources as needed
  
• Assist with administrative support during peak enrollment periods and staffing transitions
  

Academic Operations

• Maintain academic operations tracking tools including course projections, enrollment capacity data, and registration monitoring reports
  
• Track planned student enrollment and registration activity across academic terms
  
• Monitor registration activity and identify discrepancies requiring follow-up
  
• Collaborate with academic operations and CRM teams to support data accuracy and operational effectiveness
  

KPI Data Entry & Reporting Support

• Enter and maintain operational and performance data in support of institutional reporting and KPI tracking
  
• Maintain organized documentation and records to support reporting accuracy and consistency
  
• Identify and communicate data discrepancies or anomalies to appropriate team members
  
• Assist with reporting requests and operational data analysis as assigned
  

General Operations Support

• Provide scheduling, project coordination, and administrative support for GPS leadership
  
• Participate in cross-functional initiatives, committees, and division-wide projects
  
• Contribute to process improvement efforts and operational efficiency initiatives
  
• Support special projects and additional duties as assigned
  

Qualifications

• Bachelor's degree required
  
• 0-2 years of professional experience; experience in higher education or an administrative role is a plus
  
• Strong organizational skills and attention to detail
  
• Ability to manage multiple tasks and deadlines simultaneously in a fast-paced environment
  
• Proficiency in Microsoft Office Suite including Excel, Word, and Outlook
  
• Experience with Salesforce, Workday, Canvas, or similar systems is preferred but not required
  
• Strong written and verbal communication skills
  
• Ability to handle confidential information with discretion and in compliance with FERPA
  
• Demonstrated reliability, follow-through, and a proactive approach to problem-solving
  
• Commitment to a collaborative and service-oriented work environment
  
• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU's Community Life Covenant.
  
• The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local 'Fair Chance' laws
  

Physical Requirements

• Work is primarily sedentary and may require sitting for extended periods of time
  
• Use of computer equipment including keyboard, mouse, and monitor
  
• Ability to read documents, email, reports, and other correspondence on paper and computer monitor
  
• Ability to communicate effectively with others in person and by phone
  
• Ability to stand, stoop, push, pull, and lift up to 10 pounds throughout the day
  

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At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God's love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.

Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.


Apply online at https://pointloma.wd1.myworkdayjobs.com/en-US/PLNUCareers/job/Mission-Valley-Campus---San-Diego-CA/Business-Initiatives-and-Project-Coordinator_R0004355

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