HERC of the Carolinas

Job Posting

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Position Base
Riverside

Location
UCPath

UCPATH

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

UCPath is the University of California's shared services center in Riverside, CA. UCPath manages the payroll, benefits, and other human resources transactions for more than 200,000 UC employees working across ten UC campuses, five medical centers, three national labs and more. The staff at UCPath work in a variety of areas including business operations, customer service, quality management, technology, training, human resources and communications. Learn more about the UCPath Center

Position Summary
Under general supervision, the Senior Data Analyst will utilize advanced analytics tools and techniques to extract actionable insights from complex metrics, facilitating informed decision-making and process optimization. They will demonstrate a comprehensive understanding of data analytics principles and, along with proficient troubleshooting skills, the Senior Data Analyst showcases excellent attention to detail to ensure precise and reliable data analysis. They will play a crucial role in data management, reporting, analysis, and visualization across various functional areas. The Senior Data Analyst leverages a blend of technical expertise and sound judgment to effectively utilize skills in driving organizational objectives.

Key Responsibilities

• 20% Create and maintain reports containing formulas, multiple tables, and tailored functions utilizing PeopleSoft Query, SQL, and other UCPath reporting tools.
• 20% Update existing metric dashboards and analyze new data to call out developing trends or anomalies. Develop new dashboards and generate reports tailored to meet customer requirements.
• 10% Engage in collaborative efforts with other departments to identify metric needs or resolve issues as necessary.
• 15% Test and evaluate data information and reconcile any differences from expected results.
• 15% Lead complex analysis efforts and identify meaningful correlations to translate into actionable insights.
• 20% Ensure stakeholders across UCPath and the University of California receive quality, performance, and compliance data promptly through various reporting mediums. Respond to user ad-hoc requests for data, advising and assisting with options for providing relevant information.

Experience
Required Qualifications

• Min 8 years Report development and data analytics or related experience

Skills and Abilities
Required Qualifications

• Advanced knowledge of Microsoft Office suite.
• Advanced Excel capabilities with expertise in use of modeling, what-if analyses, pivot tables, look-up functions, advanced formulas, macros, etc.
• Experience utilizing, analyzing, and reporting data from various source systems, such as PeopleSoft, Salesforce, CRM, contact center systems, etc.
• Proficient in creating interactive visualizations, dashboards, and reports using Tableau Desktop and publishing them to Tableau Server for collaborative analysis.
• Proficient in writing and executing SQL queries and scripts using SQL Server Management Studio or SQL Developer for data retrieval, manipulation, and analysis.
• Ability to learn new analytical tools for process mining, analytics, and optimization, enabling efficient analysis and improvement of business processes.
• Strong written, verbal, and interpersonal communication skills, enabling effective interaction with stakeholders and other business users, with a demonstrated ability to communicate complex data concepts clearly and understandably.
• Ability to effectively manage competing and changing priorities to meet deadlines.

Preferred Qualifications

• Familiarity with Python programming language for data analysis and automation tasks for advanced analytics and visualization.

Education
Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training

Licenses and Certifications
Preferred Qualifications

• Professional certification preferred.

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Job Title
Quality and Performance Analyst 4

Job Code
007728

Salary Grade
Grade 23

Payscale:
$96,000 - $118,000 - Salary offers are determined based on final candidate qualifications and experience.

Full Salary Range:
$78,700 - $145,100

Benefits: For information on the comprehensive benefits package offered by UCPath visit: Benefits of Working for UC

ADDITIONAL INFORMATION

This position will work a hybrid schedule which includes a combination of working both onsite at UCPath in Riverside and remote in California.

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

JOB CLOSE DATE

For first consideration, please apply by: June 14, 2024. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20. For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: epost@ucop.edu







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