HERC of the Carolinas

Position Number: 010547

Department: Strategic & Success Initiatives (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

• Leads, develops, and executes strategic marketing and communications initiatives to advance the facilities, programs, services, and events of Student Affairs.
• Plans and executes creative campaigns, including the development of clear and concise content across editorial, print, digital, web, photography, and video platforms.
• Develops and maintains divisional marketing guidelines, templates, and toolkits to promote consistency, accessibility, and brand alignment across all Student Affairs units.
• Facilitates workshops, training sessions, and one‑on‑one coaching to build staff capacity in areas such as content creation, emerging technologies, social media management, accessibility standards, project management, email communication platforms, and brand compliance.
• Advises, develops, and executes strategy and content for social media.
• Coordinates the production of print and digital design assets with staff design professionals.
• Manages multiple projects in a deadline-driven environment.
• Aligns activities with University branding standards and AP Style.
• Assists in the development of assessment plans and measurable standards of performance for marketing/communication and design standards.
• Conducts recruitment, hiring, onboarding, training, performance evaluations, and other supervisory responsibilities in accordance with University and state HR policies.
• Participates in division and campus committees to help support the broader University's commitment to student success.

Minimum Experience / Education:

Preferred Education Skills and Experience:

• Four-year degree in marketing, communications, journalism, or related field. Master's degree preferred, but not required.
• 5+ years of professional marketing and/or communications experience that includes supervising full-time direct reports.
• Excellent project management skills, is organized and self-motivated, and is able to manage multiple projects in a deadline-driven environment.
• Experience with professional social media content creation and delivery, web content management, and video.
• Excellent writing and proofreading skills with applied knowledge of AP Style.
• Experience working in a University setting and marketing programs and services to a college student audience.
• Commitment to customer service, teamwork, and student success.

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About The University of North Carolina at Charlotte

UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.

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