HERC of the Carolinas

The Associate Director of Partnerships for the Ohio Colleges of Medicine Government Resource Center (GRC) leads and oversees business opportunities with sponsors and research partners to optimize the utilization of GRC services. The role provides leadership to senior consultants and specialized staff who exercise significant independence in their work, and serves as the primary engagement point of contact to anticipate and clarify customer needs, define project scope, and apply GRC services and relationships with health systems and colleges of medicine to achieve sponsor goals.

The Associate Director is responsible for: developing new business partnerships while nurturing and strengthening existing organizational relationships; guiding and managing processes to establish successful organization-wide relationship engagement; advising the GRC leadership team regarding development opportunities and the cultivation of partner relationships; leading the development and implementation of plans to ensure alignment with the GRCs and partners strategic goals and cross-functional coordination; developing strong business rapport with partner liaisons to identify improvement opportunities and manage problem resolution; and guiding internal and external stakeholders to continually improve and strengthen business relationships to meet customers needs.

The Associate Director will work towards meeting goals such as growing or retaining partner engagements or attaining high customer satisfaction; providing oversight for existing requests and presents proposals for new solutions and services to clients; providing guidance to faculty and staff in pursuit of new partner engagement opportunities; and ensuring compliance with laws, regulations, policies and sponsor requirements related to GRCs services and health services research.

Minimum Education Required:

Bachelors degree in a relevant field or equivalent is required.

Required Qualifications:

A minimum of seven years of relevant experience required. Requires successful completion of a background check. Selected candidate may be asked to complete a pre-employment physical including a drug screen.

Additional Desired Qualifications:

Demonstrated ability to lead and guide experienced professionals; strong project management skills, including the ability to work with others to establish comprehensive strategies with appropriate objectives, metrics and execution schedules; strong interpersonal skills capable of effectively engaging individuals and groups; strong communication skills to drive successful interactions, presentations and written communications; and demonstrated judgment and discretion to make effective decisions and problem solving. Prior experience in healthcare policy and/or program design. Masters degree preferred. Training and/or experience in program evaluation and/or research methodology is preferred.

The Ohio Colleges of Medicine Government Resource Centers mission is to identify, research, and spread innovative practices to improve health for all Ohioans through partnerships with healthcare, state, and academic leaders. The GRCs current work encompasses critical issues in public health and health services, including family health, behavioral health, Ohio Medicaid membership, management of chronic conditions such as diabetes and hypertension, and health system payment innovation. See more about GRCs project work here: https://grc.osu.edu/Projects

The GRC is a family-friendly workplace that supports in-person and remote-hybrid work arrangements. Our philosophy is to provide staff with the training, mentorship and professional development opportunities needed to meet their professional goals, and to proactively develop GRCs future leadership within the organization.

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