Tech Support Technician-Journey in Greenville, NC for East Carolina University

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Tech Support Technician-Journey
Job Duties: Provides basic assistance in troubleshooting hardware issuesAssists customers with network connectivity issuesProvides assistance to faculty, staff, and students with troubleshooting software issuesAssists students with reimaging their personal computers, installing ECU software, and running updates on their computerProvides assistance with the removal of viruses and other malwareAssists users with configuring email on their phones and mobile devicesAssists client with resetting their Passphrase and updating their security question questions and changing their phone numberAssists clients with setting up Multi-Factor Authentication an


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